Terms of Service

Perfect Pane Windows LLC – Terms of Service

Welcome to Perfect Pane Windows LLC! By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or scheduling a service.

1. Acceptance of Terms

By using this website, you agree to comply with and be legally bound by these Terms of Service, our Privacy Policy, and any other terms referenced herein. If you do not agree, you should not use this website.

2. Products and Services

Online Orders

Perfect Pane Windows LLC provides factory-direct distribution of rolling shutters, commercial doors, and related products. Our product warranty ensures your satisfaction and peace of mind.

Orders are placed online through our website and are subject to verification for accuracy, including measurements. Our team may contact you to confirm measurements or assist with order details before finalizing the purchase.

All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice. Prices are listed in USD and are subject to change without notice. Applicable taxes and shipping fees are calculated during checkout.

Service Calls

Service calls are available locally for rolling shutter and commercial door repair, maintenance, or replacement of components. All service appointments require full payment before scheduling. Service assessments are mandatory, and additional labor or parts may increase the total cost.

3. Shipping Policy

Products are shipped directly from the manufacturer to the customer or job site. Shipping costs are calculated at checkout and may include surcharges for residential delivery. Shipping times are estimates. Perfect Pane Windows LLC is not responsible for delays caused by carriers or circumstances beyond our control. Customers should inspect all deliveries immediately. Any damage or missing items must be reported within 24 hours of delivery.

4. Returns and Refunds

Online Orders

Custom or made-to-order products are non-refundable. Any concerns about order accuracy must be reported within 24 hours of receipt.

Service Calls

Service appointments may be canceled up to 24 hours in advance without penalty. Cancellations after this period may incur a cancellation fee. If parts have already been ordered for a service, the customer may be responsible for those costs. Perfect Pane Windows LLC reserves the right to cancel any service appointment, with a full refund unless parts have been ordered.

5. Security Products Disclaimer

While our products are designed for security and protection, no product can guarantee complete security. Perfect Pane Windows LLC is not liable for damages, losses, or misuse of products or services.

6. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Perfect Pane Windows LLC. You may not reproduce, distribute, or use content without prior written consent.

7. User Conduct

You agree not to use this website for unlawful purposes or interfere with its operation. Any attempt to gain unauthorized access or misuse the website may result in termination of access.

8. Limitation of Liability

To the fullest extent permitted by law, Perfect Pane Windows LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website, products, or services.

9. Governing Law

These Terms of Service are governed by the laws of Michigan, without regard to conflict of laws principles. Disputes will be resolved exclusively in the courts of Ferndale, Michigan.

10. Updates to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes are effective immediately upon posting to the website. Continued use constitutes acceptance of the revised terms.

11. Contact Us

For questions or concerns about these Terms of Service: Email: Perfectpanewindow@gmail.com or Info@perfectpanewindows.com